Shipping & Delivery
Weโll keep you up-to-date with your tracking number once your order has shipped.
SHIPPING
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST Standardย Shipping:ย order before 12pm Midday AEST for same day dispatch*
*During Sale periods dispatch may be delayed byย 5-7ย Business daysMetroย areas: 3 โ 5 business days.
Regionalย areas: 5 โ 7 business days.ย
Estimated delivery time excludes weekendsFREEย
Orders $150 AUD and over$11.95
Orders under $150 AUDExpress Shipping:ย order before 12pm Midday AEST for same day dispatch*
*During Sale periods dispatch may be delayed byย 5-7 business daysMetroย areas: 1 โ 2 business days.
Regionalย areas: 2 โ 4 business days for regional areas.
Estimated delivery time excludes weekends$12.95
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST New Zealand:ย Express shipping
* Orders shipped to NZ are subject to 15% gst, the NZ government has significant duty charges on orders over $1000. More information on New Zealand Duties & Taxes can be foundย here.2 - 5 business days FREEย
Orders $350 AUD and over$35
Orders under $350 AUDSouth America & Middle East:ย Express shipping 3 โ 5 business days ย $50ย AUD
Asia, North America, Canada & Europe:ย Express shipping 3 โ 5 business days ย $50ย AUD
Africa, Caribbean, Pacific Islands:ย Express shipping 3 โ 5 business days ย $90ย AUD
*All delivery times are indicative via our shipping partners.
*During Sale periods dispatch may be delayed byย 5-7ย business days
Please note:ย We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia,ย Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.
The following countries reject any orders including adult toys & bondage, lubricants or beauty products;ย Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S),ย Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan.ย -
Once your order is shipped from our warehouse you will receive an email notification with a tracking number.ย If you wish to view the status and tracking of your order, please see the table below.ย
SHIPPING PARTNER STATUS/ TRACKING Australia Australia Post United States UPS United Kingdom Royal Mail Europe DHL International DHL -
Duties and taxesย (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information clickย here.ย Duties and taxes are non-refundable once your order has shipped.