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Step into motherhood with more smiles thanks to UnitedHealthcare. Find your perfect breast pump from our wide variety and get exclusive savings with your insurance benefit.
Fully covered pumps
Your benefit plan covers these breast pumps at zero extra cost to you.
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Breast pump FAQs
Members of United Healthcare with employer-provided insurance qualify for one electric breast pump covered by insurance for each pregnancy. Following confirmation of your pregnancy by a medical provider, you have the flexibility to buy a breast pump anytime within a year after giving birth.
At this time we are only accepting certain United Healthcare insurance plans. The benefit enables eligible users to apply their insurance benefits towards the purchase of a Breast Pump. Please follow steps on the product details page to enter your insurance information.
In the majority of cases, breast pumps are covered at 100% of the plan benefit amount. In some instances, deductibles and co-pays may apply to the insurance portion. You should check with your health plan if you have specific questions about your coverage.
Download your receipt through the link at the bottom of your Optum Store order confirmation email.
Follow instructions on your health insurance website for submitting a claim.
For more details on how to submit a claim, please contact the number on the back of your insurance card.
Due to the specifics of the New Jersey law, our system is unable to process orders for breast pumps from New Jersey residents at this time.
Manual pumps are not eligible for reimbursement, but all electric pumps can be purchased using your United Healthcare insurance benefit.
Promo codes won't apply to the breast pump portion of your order when using insurance. However, if you're buying other items, promo codes can be applied to eligible products.
You will not be charged the cost of tax and shipping within your allowed benefit amount. You’ll only be responsible for tax and shipping for any costs over the benefit amount. Check your health insurance plan for specific coverage details.
State mandates determine the minimum coverage requirements for breast pumps and related supplies in each state. These requirements can vary, so it's very important to be familiar with your state's mandates and how they might affect your insurance coverage. For more information, please contact your plan administrator.
When you select a breast pump labeled "Price after insurance," it means your insurance will not fully cover the cost. You'll need to cover the remaining amount yourself. At checkout, you'll be responsible for the authorized out-of-pocket amount, which is applied after your insurance benefits.
By agreeing to the terms and conditions, you acknowledge that you had the option to choose a breast pump fully covered by insurance but instead, you chose one that requires an additional payment.
Yes, you can use your HSA or FSA to pay the balance if your purchase exceeds the amount covered by insurance.
You can't use insurance directly on the Optum Store for these items, but no worries! Just contact Synapse Health to order with your insurance at 888-336-9363 (1-888-33-MYDME) or Mydme@synapsehealth.com.
Remember, your Health Savings Account (HSA) or Flexible Spending Account (FSA) can also cover certain supplies like replacement parts. We're here to make things easy for you!
In the majority of cases, breast pumps are covered at 100% of the plan benefit amount. In some instances, deductibles and co-pays may apply to the insurance portion. You should check with your health plan if you have specific questions about your coverage.
Most orders will ship within 5 days; however, your order cannot be processed until a valid prescription is received from your physician. This process may take up to 2 weeks. Speed up the process by providing your prescription directly — call Synapse at 1-888-33-MYDME (888-336-9363) or email them at Mydme@synapsehealth.com after submitting your order.
Please visit our shipping and returns page for our return policy.
Please reach out to Optum Store customer support for assistance. Hours of operation and contact information can be found on the contact us page.
Contact Synapse Health, the breast pump supplier, at 888-336-9363 (1-888-33-MYDME) or Mydme@synapsehealth.com
Contact Synapse Health, the breast pump supplier, at 888-336-9363 (1-888-33-MYDME) or Mydme@synapsehealth.com
A new law in New Jersey mandates that insurance covers the complete cost of breast pump purchasing or renting. Insurance in New Jersey is also providing comprehensive lactation support, counseling, and consultation for each birth as long as breastfeeding continues, without any cost-sharing such as deductibles, co-insurance, or co-payments.
No, according to the new NJ law, you do not need a prescription, prior authorization, or documentation of medical necessity to acquire a breast pump through insurance.
Please contact Synapse at 1-888-33-MYDME (888-336-9363) or via email at mydme@synapsehealth.com for help with your breast pump order.
Please contact Synapse at 1-888-33-MYDME (888-336-9363) or via email at mydme@synapsehealth.com for help with your breast pump order.
Due to the specifics of the New Jersey law, our system is unable to process orders for breast pumps from New Jersey residents at this time.
No, according to the new NJ law, you do not need a prescription, prior authorization, or documentation of medical necessity to acquire a breast pump through insurance.
A new law in New Jersey mandates that insurance covers the complete cost of breast pump purchasing or renting. Insurance in New Jersey is also providing comprehensive lactation support, counseling, and consultation for each birth as long as breastfeeding continues, without any cost-sharing such as deductibles, co-insurance, or co-payments.