STANDARD GENERAL TERMS
SUPPLEMENTS & EXTRAS: summary.
(All the extras & supplements must be paid by car collection)
Minimum Age: 21 years. Supplement "Young Driver" between 21 and 25 years of 8€ / day. Young drivers can only rent GROUP A without possibility of eliminating the excess and the amount will be blocked by credit card.
Maximum age: 75 years.
Additional Driver: 4€ / day including VAT
One Way (less than 5 days bookings): in case of collection and / or delivery point other 35€.
Night Supplement (22h to 07h): 35€ for collection and / or delivery.
Airport Supplement (less than 4 days bookings): 25€.
Child seat: 5€ / day and maximum 35€ per booking is payable on arrival
Booster: 4€ / day and maximum 28€ per booking is payable on arrival
GPS: 6€ / day and maximum 42€ per booking is payable on arrival
CREDIT CARDS
All cards accepted, except American Express and Dinners.
No vehicle will be delivered if a driving license and a security credit/debit card are not provided. Prepaid online cards are not allowed.
ASSISTANCE
24 hours must have assistance. The response time will take place within 1 hour from the correct communication.
FUEL POLICY
Same - Same
In case the client returns the car in any different conditions than taken during pick up, Ibacar may charge 30€ fee plus the difference in fuel.
EXCESS
View amounts in the respective tariffs. A credit card (or debit) will always be required for blocking excess amounts or their payment. Excess and its amount will vary depending on group to which the vehicle belongs.
General Terms: summary.
RESERVATIONS
The reservations relate to the category or Group of vehicles, not giving rights to the allocation of a particular model within the same group. The Lessor will keep the reservation up to sixty minutes after the appointed time, not being forced to provide the service under the conditions agreed upon expiry of that period. The reservation which delivery should be made at the airport or the port, when the delay is for reasons not attributable to the Lessee, are excluded from the above.
CANCELLATIONS
Cancellations without penalty must be made with a minimum notice of 72 hours from the start of the lease. Those shall be understood at 08:00 hs of the first day. If they are made after the stated minimum, the following criteria shall apply:
- 72h- 48h before the arrival, 25%
- Between 48 and 24 hours, 50% of the agreed total price will be paid.
- Less than 24 hours, 100% of the agreed total price will be paid.
In case of cancellation, the criteria set out above will be followed: cancellations can be made online or in writing. In case of not picking up the rental vehicle or not pick it up at the appointed time, the Lessor shall retain the total price of the rent.
INSURANCE summary
Insurance covers the Lessee and the drivers authorized herein, against civil liability (damages to third parties) for the amount of seventy million Euros (50.000.000 euros). To the effects of the insurance, the spouse, ascendants, descendants, and brothers of the Lessee or authorized driver, as well as their partners and people who have a salary or dependency relationship with them, shall not be considered as third parties. They are expressly excluded from the insurance guarantee, loss, theft, or damage caused to goods transported in the rented vehicle. The responsibility of the Lessee with regard to the damages caused to the rented vehicle is entirely covered in cases of theft and fire, provided the corresponding report of the fact is made to the responsible authority and gives his full cooperation with the same. The Lessee will deliver the keys of the vehicle and a copy of the report to the Lessor. Costs caused by accident shall be borne by the Lessee. Insurance does not cover, in any case, accidents and damage caused by driving under the influence of alcohol, drugs, medications or any other substance that reduces the ability of the driver, as well as when the driver is not authorized to drive the rented vehicle or even if he is, the sinister occurs in breach established in this contract or the basic traffic rules.
Under the express request of the customer, both delivery and return, IBACAR authorized agents will make a vehicle survey and provide a copy thereof to the customer.
Other charges:
-Management of fines: €35
-Breakage or loss of GPS: €150
-Extreme dirt: €90
- Breakage or loss of child seats: €75 normal, €150 isofix
-Return in the wrong place: €60
-Abandonment of the vehicle: €500
When the client makes his reservation, he must indicate the category of vehicle that he wishes to rent, for which he will be provided with one of the models included in the category requested and confirmed. If the reserved vehicle is not available, Ibacar Premium SL (from now on Ibacar) guarantees the delivery of a similar or higher category vehicle without any change in price within a maximum period of 2 hours.
It should be noted that the images of the vehicles that appear on our website are indicative.
Due to legal regulations, it is mandatory to leave the rental data visible on the dashboard: model, license plate, rental period, place of residence and/or accommodation. If this information is not visible, the client must assume the possible sanction, including management expenses.
Upon signing the rental contract, the lessee authorizes IBACAR. to load on your card (see accepted cards) the concepts that are specified in the contract according to the current law.
In case of returning the vehicle before the end date of the contract, no amount will be refunded.
- Smoking is prohibited in the vehicles.
IBACAR offers additional coverage at the time of formalizing the lease
They are not included under any circumstances:
Damage caused to the vehicle or to third parties due to negligence, driving under the influence of alcohol or any drug and/or reckless driving.
Damage caused by driving on poorly paved roads or Refueling with the wrong fuel.
Lost or broken keys.
Damage caused to locks or inside the vehicle. o Damage caused by theft or attempted theft.
Damage to the underside of the car.
Damage due to misuse of the clutch.
Damage, loss or theft of accessory elements of the vehicle (such as antenna, jack, windshield wipers, tank cover, tray, triangles, GPS, vests, child seats, etc.) or property of the lessee.
IBACAR is not responsible for objects that could be forgotten inside the vehicle by the lessee.
Any coverage is subject to compliance by the client with the conditions detailed in the rental contract, including the presentation of a friendly part of the accident or complaint or police report within a period of less than 24 hours from the incident.
Any insurance contracted to intermediaries does not imply any coverage with IBACAR, being the client's responsibility to claim any possible reimbursement of damages from the external company.
The vehicle may only be driven by the contracting person or persons, that is, who appear in the rental contract. Failure to comply with this condition will result in legal measures being taken by the Company, and all damages may be claimed from the owner tenant in the event of an accident.
(*) The rental contract indicates complete conditioned coverage and exclusions.
